PRIVACY POLICY

This Site is operated by Lord s.r.l. We have our registered office in Taranto in via Federico Di Palma, 25 A,(LORD s.r.l. as the context may require are hereinafter referred to as “LORD” or “we”). Please read our Privacy Policy carefully. It applies each time you visit our site, surf through our pages or use our services, regardless of whether you purchase any products. Your use of the Site is subject to the following terms and conditions.

This Privacy Policy is regulated by Italian law and, in particular, by the code governing protection of personal data (Legislative Decree no. 196 dated 30 June 2003), which regulates treatment of personal data – including data stored abroad – effected by anyone who resides or has a business office in Italy.
The code guarantees that the processing of personal data must be conducted in accordance with the fundamental rights and liberties as well as the dignity of the person, with particular reference to confidentiality, personal identity and the right to protection of personal data.

 

What Information Does LORD Collect?

LORD collects personal data from visitors who register their information with us or who use the online store. We also use cookies (as explained below) and track IP addresses so that we can improve our services to you and enhance your LORD experience. In addition, LORD collects some personal information (e.g. name, address, telephone numbers, email address etc.) from our customers who buy some items or who register to our website.

 

When you register for an account with us, place an order with us or send us an enquiry, we will collect certain personal information from you, for example, your name, postal address, phone numbers, e-mail addresses and credit card numbers. We may also obtain information about you as a result of authentication or identity checks. We use this information to identify you as a customer, to process your order, to deliver products, to process payments, to update our records, to enable your use of interactive features of our service and to generally manage your account with us and to provide you with information about our products.

 

2. PERSONAL DATA

 

CONTACT US

When you fill in the “Contact us” form of our website we will have your name, e-mail address and the information in your message.

Quando utilizzi il servizio "Contattaci" disponibile nella sezione "Relazioni con gli investitori" del nostro sito web, potremmo elaborare il tuo nome, titolo, azienda, indirizzo, numero di telefono, fax, indirizzo e-mail e qualunque altra informazione che fornirai nel testo del tuo messaggio.

MAILING LIST

If you subscribe to our mailing list we will ask your e-mail address and to agree our privacy policy.

The mailing list subscription will let you receive information about our products by mail.

SENDING E-CARDS

SENDING PRODUCTS INFORMATION TO FRIENDS (not available now)

When you will use these services the receiver will see your name and your e-mail address and your message. Receiver emails addresses will not be used by LORD or by third parties in any case.

MESSAGES IN GIFT BOX(not available now)

When you buy a gift box you can add a message. We are not aware about the message.

REGISTER AN ACCOUNT

You can register an Account on our website. In your Account you can save your wishing list, create your address book and enjoy the Quick Checkout service.

When you register your account we will ask your email address, a password, your name, address and telephone number so you agree to our privacy policy.

YOUR ADDRESS BOOK IN YOUR ACCOUNT

In your address book you can add your friends’ name and addresses where deliver products or gifts. When you want to send a gift to a friend of yours use the Quick Checkout service.

Please note that only customers that have an account can create a personal address book.

WHISHING LIST (Not available now)

You have the possibility of creating your wishing list and send it to your friends and relatives. When you send it the receivers will be able to buy your favorite products.

When you find a wishing item in our online store click on “Add to my wishing list”.

Receivers e-mail addresses will not be used by LORD or by third parties.

HOW LORD USES THE INFORMATION YOU PROVIDE

Personal data processing is conducted primarily by means of information systems and electronic devices by LORD and other parties who, selected with care for their reliability and competence, conduct operations that are essential in order to achieve the purposes strictly related to the use of the web site, its services and sale of products via the web site.
The specific purposes for which your personal data is processed are summarized each time you communicate your personal data, in the notice presented in compliance with art. 13 of Legislative Decree 196/2003. In general, data is processed in order to provide the following services available to those who visit our site:

  1. handling of your requests: be they technical, commercial, concerning progress reports on your orders and generally speaking all information requests;
  2. payments, including anti-fraud checks for credit card payments;
  3. registration on the site, to enjoy the services we offer; in this case, the data provided during the order process (first name, surname, address, credit card number, delivery address if different from billing address) will be sent to the supervisor responsible for anti-fraud control
  4. contacting the managers of our services (Press Office, Business Development, Web Marketing, Buying Office, Customer Care);

 

WHAT YOU CAN EXPECT FROM LORD

In the event that we or a part of our business undergo re-organization or are sold to a third party, you agree that any personal information we hold about you may be transferred to that re-organized entity or third party.

We may transfer information that we collect from you to LORD affiliated companies, joint ventures, franchisees, licensees and to service providers who perform functions on our behalf, based in countries outside of the European Economic Area ("EEA") and this information may be stored and processed in such countries. By submitting your personal data on the Website and/or any Applications you agree to this transfer, storing and/or processing outside of the EEA. In the event that we do transfer, store or process your personal data in a country outside the EEA we will take all steps reasonably necessary to ensure that the information is treated securely in accordance with this Privacy Statement and the Act, and other applicable data protection laws.

LORD EMAIL UPDATES

If you have registered to receive email updates from us, and you no longer wish to receive these, you can remove your email address from our list by using the unsubscribe link which is included on all email updates, or by clicking here.

OTHER PEOPLE WHO MIGHT USE YOUR INFORMATION

LORD does not share customers’ personal information with any third party unless otherwise stated in this Privacy Policy.

In order to maintain the Site, to manage our database, to distribute e-mails and to provide customer communications, LORD contracts with selected third parties. These third parties may be situated outside the European Union (“EU”). By providing us with your information and accepting this Privacy Policy, you are consenting to the transfer, storage and/or processing of your personal information outside of the EU (if applicable) as directed by LORD and in accordance with the terms of this Privacy Policy.

We do not authorize any of these third party service providers to make any other use of your information. We do not otherwise disclose your information to any other third party, unless we are required to do so by law or in connection with a legal claim or proceeding.

 

COOKIES AND HOW WE USE THEM

A "cookie" is a small data file stored by your web browser on your computer's hard drive. It allows us to recognize your computer (but not specifically who is using it) upon entering our site by associating the identification numbers in the cookie with other customer information you have provided to us.

We use cookies to improve the quality of our site and service, including by keeping track of what you have in your shopping bag, remembering you when you return to our site, identifying how you navigate around the internet, including where you click, and which website you arrived from. We use this information to improve our site design, product assortments and ultimately to provide you with a personalized customer service (e.g. customizing web pages to highlight products that may be of interest to you). Our trusted third party partners may also use cookies on their websites (in accordance with the privacy policy for that site) to direct you to our website and to highlight products that may be of interest to you.

You can disable cookies on your computer by changing the preferences or options menus in your browser. However, it is possible that some parts of the Website and/or Applications will not operate correctly if you disable or limit your browser's use of cookies. If you would like to remove any of the cookies placed on your computer by our site, please see your browser's documentation or online help guides. General information about deleting or controlling cookies is available from a variety of independent websites including: .

 

ACCEPTANCE OF PRIVACY POLICY

By accessing and using the Site, you consent to our collection, use and disclosure of

your information as described in this Privacy Policy.

 

1. E-MAIL

If you are registered for LORD emails and would like to be removed from the mailing list please use the unsubscribe link at the bottom of the email. Please note that you will receive confirmation e-mails for any orders that you have had on our website.

2. ADDRESSES

If you would like to be removed from the marketing list please click here.

3.About Cookies

Cookies are pieces of information a web site can send to your computer's browser for record-keeping purposes. We use cookies to ascertain which web pages are visited and how often, to make our web site more user friendly, and to give you a better experience when you return to the website. Most web browsers automatically accept cookies, but you do not have to accept them. To disable cookies, you should access the "help" tab on your browser or read the information that came with your browser software. However, your visit to our website will be significantly enhanced if cookies are not disabled. If you do not disable your cookies, you accept our collection and storage of any of your personal information such cookies contain.

 

UPDATING AND REVIEWING YOUR PERSONAL DETAILS

You can amend or update your information by logging into My Account on the Website and amending your details as appropriate. If you wish to remove your account or would like us to stop using your personal data for marketing purposes, then please email us. In your e-mail write your name, address and e-mail address so you can verify if we have your personal details.

 

CHILDREN’S PRIVACY

Lord s.r.l. does not wish to collect personal information from anyone under the age of eighteen (18), so please ask your parent or guardian to register.

 

DOES LORD SHARE YOUR INFORMATION WITH THIRD PARTIES?

Our site includes deep links to other web sites that may have no relation to us.
LORD does not control or monitor such web sites or their contents. LORD may not be held responsible for the contents of such sites and the rules they apply, even with regard to your privacy and processing of your personal data during your navigation on their pages. We therefore invite you to be careful when you enter these sites via links on our site and to read their privacy policy and conditions of use very carefully. Our Privacy Policy does not apply to the web sites of other companies.
Our site provides links to these sites exclusively to facilitate our users in their research and navigation and to facilitate hyper textual links to other sites on the Internet. Such links do not represent any sort of recommendation or promotion of access or navigation by LORD, or any guarantee of their contents, or the services and goods they may offer or sell to Internet users.

 

Acceptance of Privacy Policy and Modifications

By accessing and using the LORD website (including purchasing items through our website), you consent to our collection, use and disclosure of your information as described in this privacy policy. LORD reserves the right occasionally to make changes to our privacy policy or practices. We will post the updated policy on our website, and we encourage you to review this page from time to time, particularly each time you use our online shop.

 

Security

LORD uses appropriate security measures to protect the information you provide to us. However, while we take reasonable steps to protect this personal information from unauthorized access, use or disclosure, you accept that no internet data transmission can be guaranteed to be secure from access by unintended recipients and you will not hold us responsible for any breach of security unless this breach is due to our negligence.

CONTACT US

If you have any queries regarding our privacy policy, please send an email to: privacy_policy@lordspa.it or write to us at the following address:

Privacy Policy Manager:
Lord s.r.l.

Via Cataldo Nitti,

74121 Taranto (TA)Italy